Extended warranty service

Extended warranty service.

The service team of Nanrobot is available at your disposal regarding any question or clarification required and we will be happy to assist you.

1 month: voltage lock, display, front & tail light, on-off switch, controller.

3 months: brake discs, brake levers, charger.

6 months: handlebar, folding mechanism, springs/shocks, rear wheel fork, folding buckle, battery, motor (motor wire issues not included). The warranty does not cover conditions, malfunctions or damage caused by incorrect usage, maintenance or adjustment as advised in the user manual.

We provide our customers with free replacements parts once. The warranty is limited to the first purchaser only and if you sell your Nanrobot it cannot be transferred to the next purchaser. If you need to claim under the warranty the purchaser is required to present the purchase invoice.

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