Warehouse
Europe: The Czech Republic
(Free shipping in these countries: Austria, Belgium, Bulgaria, Croatia,Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Sierra Leone, Slovakia, Spain, Sweden）
Where do we ship from?
We ship our scooters from European warehouse in The Czech Republic (depending on stock availability). Orders from UAE and Taiwan are shipped from our factory in China.
When can I expect to receive my order? How long does it take?
We fulfil the order within 24-48 hours. In most of the cases, the scooter can be sent out the next business day. The standard deliveries in above countries, the estimated shipping time is about 4-7 business days. Please note that due to COVID-19, the courier services may be delayed.
My package is delayed, what can I do?
Once the package is delayed, please kindly contact support@nanrobot.com for more detailed information.
