Protect your high-value NANROBOT scooter from unexpected real-world accidents starting from the Date of Shipment. This covers operational or structural failures caused by accidental drops, liquid spills, or submersions (such as lawful riding accidents) during normal usage.

Ride with peace of mind long after purchase. For plans of 2 years or more, this program secures your total protection for up to 3 years, covering mechanical or electrical failures due to defects in materials or workmanship after the manufacturer’s warranty expires.

If your scooter malfunctions under covered conditions, we will repair or replace it with absolutely no deductibles, no hidden fees, and no out-of-pocket costs. Unlike traditional insurance, you can file unlimited claims up to an aggregate limit equal to the original purchase value of your protected item.

Xcotton's streamlined online claims process is designed to get you back on the road quickly. Expect an initial response within 24 hours , and approved claims are processed within 2 business days. You can easily choose between spare parts, direct cash compensation, or a combination of both.