After service

After sale service Email:

support@nanrobot.com

Warranty
We provide our customers with free replacements, all products purchased from our company are guaranteed to keep in good repair:
1 month - key voltage, display, front & tail light, on-off switch button, X4 controller.
3 months - Brake system includes disc brake, brake pads, brake on the handlebar. Charger. Controller for D4+2.0 and D5+2.0.
6 months - Structure includes handlebar, folding mechanism, springs, fork under the handlebar, fixed buckle. Battery. Motor (Please note: problem of motore wire is not included) For instance, damages not caused by misuse or vandalism are in a range of the warranty. Issues result in personal use or human factors, welcome to contact us at any time.
Customer service hotline
US: +1 909-413-8700 (only available pacific time 9:00am~9pm)
+86 1805-0166-707
EU: 0086 1805-0166-707

 Warehouse:

Nanrobot provides a quality warranty and after-sales customer service for your purchase. If you have any quality control product related issues, please feel free to contact us. We offer professional instructions and timely solutions.

 A/S Address:

 

US A/S

1.

4442 St Andrews Dr,
Chino Hills, CA 91709


2.

3764 San Gabriel River Pkwy
Pico Rivera, CA 90660

 

 

EU A/S

1.   

my5 srl
via molino dolza, 2
21030 azzio
varese
italy

2.

via Leopardi, 11
20087 Robecco sul Naviglio
Milano
italy

 

CN  A/S

1.

52# JING RONG BEI Road 

FUZHOU 

FUJIAN

 

AU A/S

1.

George Street South Hurstville

NSW 2221

 

KR A/S

1.

난로봇코리아 서울 직영점

(송파구 문정동 가든파이브툴 6층 A11호)