Warehouse
USA: California(free shipping)
EU: Hungary(free shipping)
Scooters cannot be shipped to: Alaska, Hawaii, Puerto Rico and other islands.
Where do we ship from?
We ship our scooters from USA/EU warehouse in California/Hungary (depending on stock availability). Orders from other regions will be shipped by air directly from the factory.
When can I expect to receive my order? How long does it take?
We fulfill the order within 24-48 hours. In most of the cases, the scooter can be sent out the next business day. The standard deliveries in above countries, the estimated shipping time is about 4-7 business days.
Air freight orders take 10-20 days to deliver, and tracking information for some orders may not update until they reach the United States.
My package is delayed, what can I do?
Once the package is delayed, please kindly contact support@nanrobot.com for more detailed information.